Windows Live Mail has gone!

Did you know that Microsoft has killed off Live Mail

From 10/01/2017 Microsoft have announced that its email program will stop working with services, including Hotmail, Live mail, and MSN Mail.

Microsoft suggest using their free Mail app in Windows 10, or Outlook.

Desktop Outlook is part of Microsoft Office and could involve you in charges for using office 365 on subscription. There is an offer to have a one-year free subscription to office 365, but once that runs out you will be liable for £59.99 per year for office personal.  (Details Online) Alternatively buy a stand-alone version of Microsoft office Home and Business.

The Mail app is simpler but less powerful than Window Live Mail: it has limited options for sorting emails, and it cannot send to groups. One drawback with Mail app is that it runs on Windows 8/8.1 and 10 but not on windows XP/Vista/ 7.  Upgrading to Windows 10 is an option.

Final suggestion is to use a web browser. Your email address and Hotmail/Live/ service will continue to work, but with similar drawbacks to the mail app i.e. with fewer features and limited sorting options.

Sticking with Windows Live Mail

Windows Live Mail 2012 is clearly on the way out, but you may still be able to use it if you really want to. To do this, you must create a new account for your existing email address, but check the box that says “Manually configure server settings”. For the incoming server, select IMAP with the address and Port 993. For the outgoing server, use and Port 587.

Once you have downloaded your emails using the new settings, you can use the mouse to drag-and-drop emails across from the “old” Microsoft account, but don’t delete it. Your “new” account only does email, so you will lose the address book/contacts and calendar features.

Passwords can be a problem when changing from one service to another.  You can ask for a password reset so that you can enter a new password. This requires authentication where Microsoft will send a code to the alternative email you gave when first setting up your original email, or they will send a code via. SMS to your phone.

All this shifting about can be quite tricky but it is all in the name of retaining Microsoft support for the services that you are using.

As always if you would like us to help you upgrade your emails then don’t hesitate to get in touch



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Another option is Mozilla Firefox offers Mozilla Thunderbird as an alternative