Cookie Policy
Last updated: 27/11/2025
This Cookie Policy explains how Mel’s Computer Care Limited (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website https://www.melscomputercare.co.uk/ (“Website”).
We are committed to protecting your privacy and being transparent about how we collect and use data.
1. What are cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the site to work reliably, remember your preferences, and provide information about how the site is used.
Cookies may be:
-
Session cookies – deleted when you close your browser.
-
Persistent cookies – remain on your device for a set period or until you delete them.
2. Why we use cookies and similar technologies
We use cookies to:
-
Make our website function properly (navigation, page load, form submission, etc.)
-
Remember your preferences (e.g. cookie consent choice)
-
Understand how visitors use our Website — so we can improve our service and user experience
-
(If applicable) Support marketing, advertising or analytics tools — but only if you give consent
3. Legal basis & consent
Under UK law (Information Commissioner’s Office (ICO) guidance) and the Privacy and Electronic Communications Regulations (PECR) and UK GDPR rules:
-
We must inform you clearly about any cookies we use, what they do and why. ICO+2docue.com+2
-
We must obtain your explicit consent before setting non-essential cookies (e.g. analytics, marketing). Cookie Information+2docue.com+2
-
Consent must be freely given, informed, specific and unambiguous; users must have a genuine choice and be able to withdraw consent at any time. Sprintlaw UK+2https://secureprivacy.ai/+2
Therefore, when you first visit our Website we will display a cookie banner asking you to accept or decline non-essential cookies. Essential cookies required for the Website to function will be set automatically.
4. Types of cookies we use (or may use)
Below is a general list of the types of cookies that may be used. Before implementing any specific cookies you should run a cookie audit (or use a cookie-scanning tool) to identify the exact cookies, their names, duration, and purpose.
| Category | Purpose | Typical use / Examples |
|---|---|---|
| Strictly Necessary Cookies | Essential for site operation (e.g. navigation, page load, consent-banner functionality) | Session ID cookies, load-balancing, cookie-consent mechanism |
| Functional Cookies | Remember choices you make (language, display preferences, cookie banner choice) | Preference cookies |
| Performance / Analytics Cookies | Collect anonymous data about how visitors use the Website — helps improve site performance & content | Tools like Google Analytics (or similar), page visit tracking, traffic statistics |
| Marketing / Advertising Cookies (if used) | Track browsing habits to show relevant adverts, measure marketing effectiveness, remarketing | Third-party ad-network cookies, tracking pixels, remarketing tags |
Note: If we use third-party cookies (for example analytics or embedded content from external providers), these will also be disclosed and require your consent.
5. Third-Party Cookies
From time to time, our Website may contain elements (e.g. embedded content, external scripts, analytics, or ads) provided by third parties which set their own cookies. We do not control these cookies. Their use (and retention) is governed by the third party’s own privacy / cookie policy.
We encourage you to review the policies of those third parties if you interact with embedded elements or external services via our Website.
6. How to accept or reject cookies & manage preferences
When you first visit the site, a cookie banner will appear giving you the choice to:
-
Accept all cookies
-
Reject non-essential cookies (only allow strictly necessary)
-
Customise your preferences (if our cookie tool supports this)
You can change or withdraw your consent at any time by:
-
Updating your preferences via our cookie banner / consent tool (if present), or
-
Adjusting your browser settings to block or delete cookies (please note this may affect some functionality on the site)
7. Your rights under data protection law & what we do with cookie data
Although many cookies store anonymous or pseudonymised data, some may involve personal data under UK GDPR (e.g. when cookies link browsing patterns to identifiers).
You have the following rights regarding your personal data:
-
Right to access any personal data we hold about you
-
Right to request correction or deletion of your data
-
Right to withdraw consent for non-essential cookies at any time
If you have any questions or wish to exercise these rights, contact us using the details below.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time (for example, if our use of cookies changes, or we introduce new third-party tools).
When we update the policy, we will update the “Last updated” date at the top and — where required — notify users or update the cookie banner accordingly.
9. Contact Us
If you have any questions about this Cookie Policy, or wish to change your cookie preferences, please contact us at:
Mel’s Computer Care Limited
Repair Centre / Registered Office: 49 Old Hall Road, Sale Moor, M33 2HT
Email: info@melscomputercare.co.uk
Phone: 0161 977 0107